Commercial Education Society of Australia

BSB50407 — DIPLOMA OF BUSINESS ADMINISTRATION EXAMINATION IN THE BUSINESS SERVICES TRAINING PACKAGE BSB07 (V1)

Issued 2010

PREAMBLE

This qualification reflects the role of individuals who possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of a team within the Business/Commercial sector of industry.

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

Administration Manager
General Office Manager
Office Manager

Although there are no prerequisite requirements for individual units of competency for this qualification, preferred pathways for candidates considering this qualification may include:

having achieved the BSB40507 — Certificate IV in Business Administration or other relevant qualification(s)

providing evidence of competency in the majority of units required for the BSB40507 — Certificate IV in Business Administration or other relevant qualification(s)

having extensive vocational experience in a range of environments in senior support roles

EXAMINATION CONDITIONS

Candidates will be assessed for this subject by means of practical exercises and:

must provide their own materials
must use a computer to answer questions, other than when they are required to write answers directly onto the examination paper
may use forms printed by a computer
may use a calculator, an English language dictionary and a calendar
must submit satisfactory work in each paper in order to pass. Honours and Credit grades will be awarded in appropriate cases.

Candidates should make themselves familiar also with the general conditions governing CESA Teachers’ and Diploma examinations (see this publication). Attention is drawn particularly to those relating to:

completing all requirements for the qualification within the time limits
making notes during reading time
using reference books, computer facilities, and other resources
being allowed printout time at the end of the examination when any part of it is taken on a computer.

THE TEST ENVIRONMENT

The test environment shall be reasonably comfortable to allow candidates to perform at the best level possible, free from distraction. The room in which the examination is conducted shall be adequately lighted and ventilated and desks shall be large enough to accommodate the candidate’s equipment. Each candidate, when using a computer to answer any part of the examination, requires an individual workstation, a computer, and access to a printer and appropriate manuals.

This examination consists of three (3) papers:

Paper 1 — Technology
Paper 2 — Office Administration
Paper 3 — Leadership

PAPER 1 — TECHNOLOGY

Time allowed: 2 hours 30 minutes, plus 2 minutes for reading instructions to candidates and 10 minutes for reading the examination paper and making notes.

UNDERPINNING KNOWLEDGE AND PREPARATION

BSBITU301A — Create and use databases
BSBFIA302A — Process payroll
BSBITU401A — Design and develop complex text documents

This paper is designed to assess the candidate’s competency in creating and using a database, using a spreadsheet to develop documents for financial purposes such as a payroll and designing and developing complex text documents for use in a business environment.

The examiner will base questions on a selection of the following competencies in BSB50407 — Diploma of Business Administration — in the BSB07 Business Services Training Package, namely:

BSBITA401A — Design databases
FIM502A — Manage payroll
ADM506B — Manage business document design and development

PAPER 2 — OFFICE ADMINISTRATION

Time allowed: 2 hours PLUS 10 minutes for reading the examination paper and making notes.

UNDERPINNING KNOWLEDGE AND PREPARATION

BSBADM401B — Administer projects
BSBADM405B — Organise meetings

This paper is designed to assess the candidate’s competency in managing meetings; planning and organising conferences, workshops and forums; and managing all these as projects.

The examiner will base questions on a selection of the following competencies in BSB50407 — Diploma of Business Administration — in the BSB07 Business Services Training Package, namely:

BSBADM502B — Manage meetings
BSBADM503B — Plan and manage conferences
BSBPMG510A — Manage projects

PAPER 3 — LEADERSHIP

Time allowed: 1 hour 30 minutes plus 10 minutes for reading the examination paper and making notes.

UNDERPINNING KNOWLEDGE AND PREPARATION

BSBWOR301A — Organise personal work priorities and development
BSBWOR402A — Promote team effectiveness
BSBLED401A — Develop teams and individuals

As with any business administration, leadership needs to be demonstrated. This paper is designed to assess a candidate’s competency in ensuring team effectiveness and managing people performance.

The examiner will base questions on a selection of the following competencies in BSB50407 — Diploma of Business Administration — in the BSB07 Business Services Training Package, namely:

BSBWOR502A — Ensure team effectiveness
BSBMGT502B — Manage people performance

See Examination specifications for more details about the content of this examination.

This qualification can also be regarded as an adjunct to Certificate IV in Training and Assessment (TAA40104) when pursuing a career in Training and Assessment in the Educational sector.